We ship from Dallas, Texas. Try us and you'll see why many of our customers have been with us for years.
*** Limited customer service hours Friday June 21-Wednesday June 26 due to vacation ***. For special requests please get these in during the early part of the week. Thanks!
Shipping outside the USA
We ship from Dallas, Texas, USA all over the world.
It's easy -- shipping is calculated automatically when you place the items in your cart. Simply follow the usual checkout procedure. We have shipped internationally every day for years and problems are very rare.
All prices are in US Dollars.
The customer is responsible for customs charges and duties/taxes, if any, and we cannot predict what these might be.
We only ship International via the US Postal Service (USPS). Our checkout process quotes First Class, Priority and Express Mail.
USPS Process Cost & Transit Times: The cost you see at checkout is your final shipping/handling cost excluding duties/taxes. Below is general info quoted on the USPS website for Canada. There may be customs delays.
|USPS Service Name (International)||Transit Time (business days)
|Express Mail™||3-5 days||Most expensive but the only option that provides detailed trackinginformation and a guarantee. Use this option if you have a deadline.
|Priority Mail International||6-10 days||Least expensive way to ship over 4 lbs. Has some limited tracking information. May take 2 weeks to a month if there is a holdup in customs.|
|First Class Mail International (4 lb. and under)||4-14 days||Best value. Very rarely this may also take a month to 6 weeks, especially for larger orders. Has no tracking information.|
Actual loss is extremely rare but sometimes there are customs delays. If your package is taking longer than expected, please contact your local post office to see if it may be there waiting to be picked up -- sometimes, the carrier does not leave a note or the note gets lost.
You will usually need to pick up packages from the post office in order to sign customs forms and possibly pay taxes or fees to the government. We declare the package as "merchandise" and list retail price of the item(s) only, not including shipping and handling. We cannot mark items as gifts or lie on the customs forms, as this can result in fines to both parties.
If the package is not picked up from the post office within a few days, the post office returns it to us. The customer will be responsible for the outgoing postage for the re-shipment, if the customer wishes to have the package re-shipped. If not, the order will be refunded less outgoing shipping.
In the rare event of package loss or damage, thank you for helping us file the needed documentation with the carrier.