We ship from Dallas, Texas. Try us and you'll see why many of our customers have been with us for years.
*** Limited customer service hours Friday June 21-Wednesday June 26 due to vacation ***. For special requests please get these in during the early part of the week. Thanks!
Our Commitment To Privacy
- We do not sell, rent or share your information with other companies. Everything is shipped by us.
- Customers may opt-in to our e-mail newsletter and unsubscribe anytime with one click.
- Other than the newsletter, we use your email address to ask questions about your order, send receipts and tracking numbers, and in other ways to provide customer service.
- This website is secured by a dedicated SSL Certificate. When you are on the checkout screens you see https:// in the browser and a little gold lock icon in the lower right (this may look different depending on your browser). This means that all information is encrypted so that it cannot be intercepted.
- When orders are placed online, credit card numbers are not seen or accessible by a human.
The Information We Collect:
This notice applies to all information collected or submitted on the Lucysbuckles.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on my account in the above menu. We use this procedure to better safeguard your information.
How To Contact Us:
Should you have other questions or concerns about these privacy policies, please contact us.